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FAQs about HKO

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Updated 30 Nov 2008

FAQs (more FAQs on the Hello Kitty Online website)

1. Can we play Hello Kitty Online now?
Answer: HKO is currently between beta testing stages and has been taken off line for the time being.

The open beta hasn’t been released yet and no official date has been given. But the GMs have indicated that it will be soon, so keep your eyes peeled for news of when on www.hellokittyonline.com. 

2. When the Hello Kitty Online Game starts in future, how do I get to play?
Answer:
1) Download the game at www.hellokittyonline.com and install on your computer.
2) You need a SanrioTown Username and Password to log into Hello Kitty Online. For those who don’t have one, you can sign up here.

3. Do I have to pay to play this game?
Answer: No. This game will be Free, but with an item mall (cash in exchange for Sanrio or HKO Loyalty point as the buying method).

For Open Beta, SanrioTown Kitty Points will be converted into HKO Loyalty Points. That means, the higher your Kitty Points, the more Loyalty Points you will receive. This will be an active conversion system, so continued use of Sanriotown will earn you more points for the Item Mall!

At the moment, signing up, logging in, sending email through your account will earn you Kitty Points, but we have plans to extend this system to the use of other services in Sanriotown. - source: http://blog.sanriotown.com/blog/2009/01/06/about-kitty-points-and-loyalty-points/

Note: HKO Loyalty points are currently applicable for Open Beta. There is no clear indication how whether Sanrio points are replaced by loyalty points and are no longer applicable for commercial launch. At this point of update, Sanrio points are still mentioned on the official www.HelloKittyOnline.com FAQs. Hence I am keeping the content about Sanrio points below as future reference.

  • MMOsite: What sorts of items will be purchasable in the item mall? Mainly costumes?
  • Ali Aslanbaigi: The Item Mall will hold an assortment of items from weapons, Avatar gear (clothes,hair,shoes,etc) and special seeds,pets and crafting recipes. Players can purchase items using Sanrio points gained from participating in Sanriotown.com,be it blogs,forums or checking your email. Another method is paying money in exchange for points using game cards.
  • Source: http://news.mmosite.com/content/2008-07-19/20080719201204068,3.shtml

More about Premium content

  • 21. What is premium content in Hello Kitty Online?
  • Premium content in HKO is purchased using real money. This is how it works. On SanrioTown, you elect to purchase Sanrio Points (SP) using real money (via a credit card transaction). Your Sanrio Points may then be used in the Item Mall to buy items and/or upgrades for your character in Hello Kitty Online.
  • 22. What is the Item Mall?
  • The Item Mall is a section on SanrioTown where players can purchase special items for their HKO character. These items are not strictly essential to the game, but are quite valuable. Players can purchase items from the Item Mall using Sanrio Points (SP) which are purchased using real money. Therefore a payment in real money is required in order to purchase something from the Item Mall.
  • Source: FAQs on the Hello Kitty Online website

4. Can I play on a Mac?
Answer: Yes, check out Kitkatherine’s “Play it on a Mac” post and also the forum thread on HKO running on Parallels VM on a Mac for more details.

5 What is a GM?
Answer: GM means Game Master. A game master is someone who watches out for players in the game. They help players who have problems and also make sure that nobody creates trouble during the game. You can find them on their blogs:  -Abby (GM)-Bacon (GM)*Neverender (GM)-Calealen (GM)gm-waynegm-zel . You can also email the GMs at onlinegame[at]hellokitty[dot]com if you need help with any problem with the game.

6. What is Hello Kitty Online about?
Answer: Here are some links you can check out to learn more:

7. Is there PvP (player vs player)?
Answer: Nope, PvP will not be available in HKO. Here is the response from GM Abby:-

  • …”although we know that we’re diving into a genre where PvP is common, there are 2 things that everyone should have in mind when it comes to this game. First — it’s Hello Kitty Online. That doesn’t mean that this is purely a kid’s or woman’s game, but it means that there are certain values in the game that we’re going for, albeit subtly. Violence is not one of them, and true gamers especially know that a game doesn’t need to be violent to be fun.
  • Second, we hope that you could all take the game as it is. Play the game for all its merits, instead of trying to make it into every other game out there. We’re daring to be different, and having said that…
  • We are not totally dismissing the concept of PvP, in fact we have an already active “PvP” system using the HKO minigames. In short, PvP in the form of violence (as skulltaker is suggesting) will not be part of the game. However, in the form of competition, it’s welcome!
  • Finally, we’d really appreciate your help! If you have any suggestions on how to improve our minigames system, what else we can do to promote healthy competition, and the likes. Neverender has posted something in reaction to this thread, so go visit his blog and give him your suggestions, as he will be your go-to guy for game feature enhancements…“

8. Is the game safe for my child?
Here’s the HKO team’s reply to Child Privacy and Security question posted by Noggin [note: I have checked with the HKO team, this is indeed a reply from them.]

9. How do I play the game?
Answer: Once you are in the game, feel free to ask anyone for help. People are generally helpful in this game :)

HKO user manual

If you find other pages with helpful tips, guides and quest logs, do let me know and I will add them here.

Have fun!