Hi everyone! We are pleased to announce that as of 12 May 2008 at 16:30, the server issues have been resolved, and the server has been running smoothly since. All our players should be able to log-in to the game with no problems, so we hope to see you all in Sanrio Land.

If any of you, our Closed Beta testers, continue to experience problems logging-in to the game, please contact us at onlinegame@hellokitty.com with the details of your problem. Happy playing!

Greetings to all our Closed Beta testers! We are currently experiencing some technical difficulties with the server, so some of you may not be able to log-in to the game. We appreciate those who have sent in reports in this regard, and please know that we are working hard to address this problem. Rest assured that it will be resolved soon.

We will keep you posted on the progress of this issue. Thank you for your patience, and we apologize for any inconvenience caused. For any other problems, you may contact us at onlinegame@hellokitty.com.

Thank you to all our Closed Beta Testers for making Hello Kitty Online popular among game sites and within the blogosphere. In order to serve all of you better, we will be having a major system upgrade and migration on May 11, 2008 00:00 - 03:00 Hong Kong Time. Please note that you may experience gameplay delay or even may not able to run the game during this maintenance window.

Thank you again for your support! If you have any questions, please feel free to email us at onlinegame@hellokitty.com.

If you are experiencing any difficulties with the client’s auto updater, we have provided you with direct-download links on the official site. These files should fix the auto updater problems reported to us by some of our Closed Beta testers. Just follow this link to the official site’s download section.

Enjoy the game!