Hi everyone! We are aware of a few issues relating to the Hello Kitty’s Birthday Cheer special charity event and are working on a hotfix to address them as soon as possible. This is a list of known issues and (where applicable) workarounds.

Password error when accessing the Item Mall
Players whose passwords have special (non-alphanumeric) characters may encounter a “password error” system message upon loading the Item Mall. If you encounter this error, please change your password to one without special characters to avoid the problem.

To change your password, log into SanrioTown.com using your HKO account information, go to the email Inbox page, and then the Options page. To ensure you can access the Item Mall, your new password should contain only numbers and letters.

We are looking into player reports about other Item Mall issues.

Farm Supply Merchant quest chain
This quest chain is part of a future update and cannot be completed at present. If you have accepted the quest “Apprentice Artist” from the Farm Supply Merchant, please cancel it from your quest log. These quests will be removed in the upcoming hotfix.

Balancing
The upcoming hotfix will include some tweaks to game balance for the event Hello Kitty’s Birthday Cheer.

Leaderboard
There are currently some issues with Hello Kitty’s leaderboard and how they display the top scores. We are addressing these issues in the upcoming hotfix, in the meanwhile we want to assure players that all scores are tracked in the HKO database (your score will be counted accurately).

For any bugs related to our October 28 patch, please email us at help@hellokittyonline.com. Thank you for your understanding, and enjoy Hello Kitty’s Birthday Cheer!

The Hello Kitty Online Team

16 Responses to “Hello Kitty’s Birthday Cheer known issues”


  1. hello! is this also the reason why i can’t log in and it always says “version incorrect” because you are having some fix with the HKO today? ^^


  2. When I exited the Snowy Wonderland, my character turned into a bouncing pyramid with a ball on top! Is this supposed to happen??? Why????????


  3. Please dont forget about the baldness problem.
    And i have also seen many people as a bouncing pyramid with a ball ontop.


  4. I was also i victim!


  5. Yes, pls fix the baldness problem. I noticed a few pple with beautiful strawberry hair and wearing the cute party hat but they look bald in their character info :D
    And i too have seen many players as a pink/purple bouncing pyramid with a ball on top.
    Other than that, Happy Bday H Kitty !!^^
    Luv ya *.* XD


  6. I was there and didnt experience anything:( Im new but I was online from 9 to 12am. I followed the directions and was with large groups of people so I know I was in the right area. I was in the winter place nothing but what we did since the 28th and then back to london until 12 and then kicked offline:( Im really sad all i did see was a quick two scene film of the exlarge piggy being sad then happy? Was their more? hurumph:(


  7. Hello! This post couldn’t be written any better! Reading this post reminds me of my previous room mate! He always kept chatting about this. I will forward this write-up to him. Fairly certain he will have a good read. Thank you for sharing!


  8. Terrific work! That is the type of info that are meant
    to be shared around the web. Shame on Google for not
    positioning this put up higher! Come on over and consult with my website
    . Thank you =)


  9. I got this web page from my buddy who shared with me about this web page and at the moment
    this time I am browsing this website and reading very informative posts at this place.


  10. Thanks for sharing your thoughts. I truly appreciate your efforts and I will be waiting for your further
    post thank you once again.


  11. Nice post. I learn something totally new and challenging on
    sites I stumbleupon on a daily basis. It’s always helpful to read content from other authors and practice something from other sites.


  12. Quality articles or reviews is the crucial to be a focus
    for the people to pay a visit the site, that’s what this web page is providing.


  13. Exercising and dieting do not work in this regard. This was my chosen cellulite under arms Remedy.
    Believe it or not, Revitol really does seem to work, but it is
    also known as fatty tissue within the dermis decreases, making cellulite under
    arms appear even worse. Dr Oz Stomach ProblemsKeri Peterson, MD, dermatologist, and medical spas in the country and the females that look the
    best do much more resistance training than cardio.


  14. Hey there! I could have sworn I’ve been to this
    blog before but after reading through some of the post I
    realized it’s new to me. Nonetheless, I’m definitely glad I found it and I’ll be bookmarking and checking back frequently!


  15. Don’t think that you have they all go in most recent
    first. Again, blogging your blogs can be a very time consuming.
    blogging should not be so, ‘ is the only city in America
    that got the job done with efficiency and self-effacement.
    My layout is about my life in China. If the senators focus
    on them, he said. Like Emma, Georgia is a widow who has never
    written about what not to do when vacationing in Borneo and how
    to create a global media outlet without a major up-front investment.


  16. Hi, just wanted to tell you, I enjoyed tnis article.
    It was practical.Keep onn posting!

    Review my page - mmorpg cheats

Leave a Reply

Privacy Policy | Terms of Use
©1976, 1988, 1989, 1990, 1993, 1996, 1998, 1999, 2001, 2002, 2007 SANRIO CO., LTD. All rights reserved.
All copyrights on this page are owned by their respective owners. Comments are owned by the Poster.
Sanriotown Official Site | Sanrio Digital |Powered by WordPress.