Hi everyone! We are aware of a few issues relating to the Hello Kitty’s Birthday Cheer special charity event and are working on a hotfix to address them as soon as possible. This is a list of known issues and (where applicable) workarounds.

Password error when accessing the Item Mall
Players whose passwords have special (non-alphanumeric) characters may encounter a “password error” system message upon loading the Item Mall. If you encounter this error, please change your password to one without special characters to avoid the problem.

To change your password, log into SanrioTown.com using your HKO account information, go to the email Inbox page, and then the Options page. To ensure you can access the Item Mall, your new password should contain only numbers and letters.

We are looking into player reports about other Item Mall issues.

Farm Supply Merchant quest chain
This quest chain is part of a future update and cannot be completed at present. If you have accepted the quest “Apprentice Artist” from the Farm Supply Merchant, please cancel it from your quest log. These quests will be removed in the upcoming hotfix.

Balancing
The upcoming hotfix will include some tweaks to game balance for the event Hello Kitty’s Birthday Cheer.

Leaderboard
There are currently some issues with Hello Kitty’s leaderboard and how they display the top scores. We are addressing these issues in the upcoming hotfix, in the meanwhile we want to assure players that all scores are tracked in the HKO database (your score will be counted accurately).

For any bugs related to our October 28 patch, please email us at help@hellokittyonline.com. Thank you for your understanding, and enjoy Hello Kitty’s Birthday Cheer!

The Hello Kitty Online Team

November 1 is Hello Kitty’s birthday, and to celebrate HKO is holding a special charity event called Hello Kitty’s Birthday Cheer! From October 28 to November 15, 2010, come, be merry, and contribute to charity simply by taking part in this event! Win prizes, earn rewards, and try a bunch of new things! Learn more at the event page, read the release notes, or talk to the Party Clown in Sanrio Harbour to begin the adventure!

Charity details
Your efforts during this event will determine the sum of money that Sanrio Digital will donate to two worthy causes.

On October 18, super typhoon Megi slammed into the Philippines, causing widespread damage including rendering 200,000 people homeless and destroying hundreds of thousands of tons worth of food crops. The aid organization Save the Children is working to provide relief in the affected regions. The higher your donation score in this special event, the more money Sanrio Digital will donate to Save the Children. Two thirds of the total donation amount are reserved for Save the Children.

One third of the total donation is reserved for the Asian Youth Orchestra, which offers tuition-free opportunities for young pre-professional musicians to hone their skills and be exposed to varied artistic experiences.

Have fun!

The Hello Kitty Online Team

Hello Kitty's Birthday Cheer

Greetings everyone! We will be having server maintenance and update on October 28, 2010, 2:30AM - 7:30AM EST for US/Canada and International servers.

Click here to see the list of changes.

Thank you and see you all in-game! :)

The Hello Kitty Online team

November 1 is Hello Kitty’s birthday and Hello Kitty Online has something special in store for you! The fun starts on October 28, 2010, in London! Read on for a preview.

Read more »

If you participated in Chocolate Harbour Rescue, we are giving you 300 Loyalty Points!

Thanks to HKO players’ efforts in Chocolate Harbour Rescue and Full Throttle on the Chocolate, Sanrio Digital is donating US $5,972.94 each to UNICEF and Oceana. We want to emphasize that these chocolate events were not intended to be a competition among players, but rather a cooperative opportunity. This is why there was a guild contest (cooperative) but no rewards that individual players could compete for.

However, to thank you all for making this chocolate mayhem a success, we are awarding all participants who got a taste of cocoa craziness with 300 Loyalty Points (LPs). This is in addition to the competition prizes – so if your guild placed 10th in the competition, you will have earned 500 + 300 LPs in total from this event. If your guild did not win a prize, you still get 300 LPs! The points will be awarded on October 15, 2010.

Furthermore, we are working on a system that makes your individual contributions relevant regardless of whether you or your guild won a prize. This is ongoing work and we will discuss it more closer to completion of this new feature, but we wanted you to know that we appreciate all your efforts in-game!

Thanks again for participating in Chocolate Harbour Rescue! See you in-game!

The Hello Kitty Online Team

The results for the Chocolate Harbour Rescue charity event are in! Hello Kitty Online players amassed an impressive 11,945,872 points by cleaning up a veritable horde of hazardous chocolates and colossal chocolates during the event. The point score translates to a US$ 11,945.87 donation, to be split half-half between Oceana and UNICEF. Thanks to your efforts, each of those charities will receive US$ 5,972.94 from Sanrio Digital.

In addition, here are the winning guilds for the Full Throttle on the Chocolate event!

HKO US & Canada

 




Place

Guild Name

Points Earned

Loyalty Points for each participating member

1st

HKO Founders

464192

5000

2nd

Sugar

410430

4500

3rd

The Funhouse

328395

4000

4th

Melodies

236766

3500

5th

Dreamers

191742

3000

6th

BerryWranglers

52383

2500

7th

Evil

35600

2000

8th

CinnamonCafe

14620

1500

9th

SweetRoyalCandy

12684

1000

10th

I Love HKO

12572

500

 

HKO International




Place

Guild Name

Points Earned

Loyalty Points for each participating member

1st

Pancake Bandits

564357

5000

2nd

Angelic Pretty

431254

4500

3rd

EvilGenius

391146

4000

4th

CherryBlossoms

372196

3500

5th

Hello Kittens

351267

3000

6th

Eternal

255379

2500

7th

Sanrio Dream

182783

2000

8th

Elite HKO

153923

1500

9th

RAINBOW KIDERS

118655

1000

10th

Misfits

97783

500

Remember, the winners were calculated by tallying the gains in donation points over the course of the Full Throttle on the Chocolate event. Absolute scores were not counted. 

 

Sanrio Loyalty Points for this event have already been awarded to all members of a winning guild who took part in the event (if you are in a guild that won but you did not participate in the event, you will not receive any Loyalty Points).

Congratulations to everyone for a wonderful job and thank you for contributing your time and effort to UNICEF and Oceana! We hope you enjoyed this wacky event. We have more fun things in store for you, so stay tuned!

The Hello Kitty Online Team

 

{loadposition user5}  

HKO’s biggest special offer yet:
Buy HKO Premium Edition and get DOUBLE cash points!

Great news! Until October 24, 2010, receive double cash points with every purchase of Hello Kitty Online Premium Edition! Instead of the standard 1,200 cash points, you will receive 2,400 cash points – that’s a $30 value instead of $15! (Existing owners of HKO Premium Edition, keep reading for some good news!)

Head over to a Target store to grab a copy of HKO Premium Edition and redeem your bonus cash points before the offer expires! And while you’re at it, buy a second box as well – this is absolutely the best deal on Sanrio Cash Points!

HKO Premium Edition special offer (October 11-24, 2010):

  • Gorgeous pink Premium Edition box
  • HKO game client on DVD
  • 2 beautiful Hello Kitty collector’s postcards
  • 82-page full colour game manual
  • Your choice of one of four exclusive retail-only pets (1 pet per purchase)
  • 1,200 cash points ($15 value) 2,400 cash points ($30 value)

Find your nearest Target store and grab a copy of HKO Premium Edition before they sell out!

If you already own HKO Premium Edition

Already used your Premium Edition retail code? Don’t worry – we’re not leaving you out in the cold! As a one-time special gift to our loyal customers, all players who have already redeemed a retail code will automatically receive an extra 1,200 cash points! The points will be distributed to existing customers on Tuesday, October 12, 2010. No action required!

IMPORTANT INFORMATION & INSTRUCTIONS

To take advantage of this offer you must redeem a HKO Premium Edition retail code during the promotion period (October 11-24, 2010). If you purchase a Premium Edition box but do not redeem the retail code on or before October 24, you will miss out on this amazing offer! Redeem your retail code at http://www.hellokittyonline.com/shop/payments.
For any questions about this offer, please email help@hellokittyonline.com or ask in the HKO forums. Happy shopping!

The Hello Kitty Online Team

We have a new event for you HKO fans – share your best costumes for Halloween in Hello Kitty Online and get a chance to win tons of SLP! In HKO’s Spooky Makeover, we want to see how you dress up for trick-or-treating in-game! Your costume could be scary, cute, fun, or eccentric! Will you dress up as a vampire, a skeleton, a ghost or a witch? Or will you be creative and make your own costume ensemble? This is a fun way to earn Sanrio Loyalty Points (you can use Sanrio Loyalty Points to buy cool HKO stuff in the Item Mall!).

There will be a Grand Prize Winner and 5 Runner-Up Winners for best costumes in-game!

Each submission will earn you 500 Sanrio Loyalty Points. Grand Prize and Runner-Up Winners will earn 5,000 and 3,000 points, respectively.

If you haven’t downloaded Hello Kitty Online or created a SanrioTown account yet, click here. You will only need a few minutes to get set up!

Submission Guidelines:

  1. Download Hello Kitty Online and Create a SanrioTown account.
  2. Participants must use SanrioTown blogs to write about their makeover with pictures/related screenshots of their entry. For a blog tutorial, please click here. If you want to blog in HKO, read Using the in-game mini-blog feature.
  3. Each entry must include at least 100 words describing your makeover and 1 screenshot of your costumes. Please remember that the criteria for winning aren’t based on the price of your costume! Just because you have an expensive fashion item does not ensure you winning the grand prize. Be creative and be original!
  4. Participants must send the link of the entry to marketing@hellokitty.com and use “HKO’s Spooky Makeover” as the subject of the email (without the quotes).
  5. Members can submit up to 2 entries each; all entries will be considered provided that they meet the guidelines and terms and conditions listed on this page.

Terms and Conditions:

1. Competition starts on UTC (or GMT/Zulu) October 11, 2010 and ends on October 31, 2010.

2. Winners will be announced on November 5, 2010. Loyalty Points will be given to winners on the same day.

3. Winning entries will be selected by SanrioTown.

4. All blog entries are property of SanrioTown.

5. SanrioTown reserves the right to change the conditions of this competition at its own discretion.

6. SanrioTown reserves the right to extend or terminate the competition at its own discretion.

If you have any questions, please email marketing@hellokitty.com.

The Social Times has just released a review of Hello Kitty Online in which they proclaim HKO “the cutest MMORPG in history”. Also praised were the art and graphics, fun gameplay, friendly interaction with other players, and overall quality. The verdict:

“As a veteran MMORPG player, I loved the simplicity, adorable graphics, and introduction tutorial that makes this game extremely accessible for (nearly) all ages. The community is just what you’d expect from Hello Kitty fans – fun-loving and helpful. I really enjoyed the cooperative gameplay, outfitting my avatar in cute clothes, and talking to the Sanrio characters scattered throughout HKO. This is a quality, attractive and fun game for gamers of all skill levels – give it a shot!”

Click to read the Social Times full review of HKO!

The Chocolate Harbour Rescue event has been successfully removed from the HKO servers.  Click on this link to see the list of changes we made.

We would like to thank everyone for participating and we hope you all had a great time!    We will be announcing the results of the charity event and the guild competition soon so stay tuned!

See you in-game!

The Hello Kitty Online Team

Pink Blog
Official FAQs of Sanriotown Blog
Fashion Blog
Director's Club
Privacy Policy | Terms of Use
©1976, 1988, 1989, 1990, 1993, 1996, 1998, 1999, 2001, 2002, 2007 SANRIO CO., LTD. All rights reserved.
All copyrights on this page are owned by their respective owners. Comments are owned by the Poster.
Sanriotown Official Site | Sanrio Digital |Powered by WordPress.