We found and corrected a problem in an authentication server which prevented US & Canada players from logging into HKO during the weekend. There is no need to re-install or re-download HKO – all players should be able to enter the game with their existing game client.

We will continue to monitor the servers closely. If you experience any difficulties, please email help@hellokittyonline.com with information about the problem. We are sorry for the inconvenience this has caused and we look forward to seeing you in-game!

The Hello Kitty Online Team

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