From September 30, 2010, players from Malaysia and Singapore will be able to purchase Sanrio Cash Points online from the Hello Kitty Online website. Simply select the Online Payment option on our payment portal and follow the instructions.

If you have purchased Gloot Point cards from one of our many distributors, please hold on to those cards. You will soon be able to redeem your SCP at the HKO website using Gloot Points. We will be posting an announcement about that soon so please check back often.

Happy shopping and see you in the game!

The Hello Kitty Online Team

The Chocolate Harbour Rescue charity event and the Full Throttle on the Chocolate guild competition are officially extended until October 5, 2010, 2:00AM EST (2:00PM GMT+8). This will allow everyone the chance to contribute donation points for guild and charity.

Good luck and enjoy the last days of the event!

The Hello Kitty Online Team

We have finished updating the game server and Hello Kitty Online is back!  You can see the changes by clicking on this link.
See you in-game!

The Hello Kitty Online Team

A problem with the login server last week-end caused some players and guilds to miss participating in the Throttle On The Chocolate guild competition for charity. We would like to assure everyone that we are looking for a solution to minimize the impact of last week-end’s outage. Meanwhile we suggest you power on through the chocolate event – the guild contest is still on and every chocolate you clean up generates a donation to charity!

We will be posting more updates shortly so please check back on the HKO web site or the forums for more information. Once again we are very sorry for the inconvenience the downtime has caused. Have fun with Full Throttle On The Chocolate and Harbour Chocolate Rescue!

See you in the game!

The Hello Kitty Online Team

We found and corrected a problem in an authentication server which prevented US & Canada players from logging into HKO during the weekend. There is no need to re-install or re-download HKO – all players should be able to enter the game with their existing game client.

We will continue to monitor the servers closely. If you experience any difficulties, please email with information about the problem. We are sorry for the inconvenience this has caused and we look forward to seeing you in-game!

The Hello Kitty Online Team

The Hello Kitty Online charity event, Chocolate Harbour Rescue is entering its last week and the numbers coming in are huge! Thanks to your efforts, Sanrio Digital will be donating to Oceana and UNICEF, and this looks like it may be the biggest donation so far in HKO history. But more can be done: this is why we are now calling on all guilds to go Full Throttle on the Chocolate!

From September 24, 2010 12:00AM EST (12:00PM GMT +8) until the end of Chocolate Harbour Rescue, you can participate in a Guild-based competition for charity: Full Throttle on the Chocolate.Here’s how it works: the participating members of the top 10 guilds who post the biggest gains in donation points starting September 24 will receive rewards at the end of the event!

Since we are counting gains in donation points in the given period and not cumulative points, it does not matter who is leading the ranks now. All that matters is how many points you can earn from September 24-30. The winning guilds will be rewarded with Sanrio Loyalty Points (SLP), which you can use to buy fabulous stuff in the Item Mall.

Full Throttle on the Chocolate Prizes

Guild Gains

SLP per participating member





















Remember, only the donations made from September 24 onwards will be counted in the guild competition! These contributions will also be included in the grand total for the calculation of Sanrio Digital’s donation for Oceana and UNICEF.The harder you work, the greater your Guild’s impact on the real world! No matter how well you place – whether you come in first or last – you will make a real difference to problems affecting our planet!

If you have any questions, feel free to ask our friendly in-game GMs or send us an email at

Good luck and have fun!

The Hello Kitty Online Team

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We have completed the maintenance tasks and Hello Kitty Online is back!  Here are the patch notes for this update.

Have fun and see you in the game!

The Hello Kitty Online Team

We have completed the maintenance tasks for the International, US & Canada HKO servers.  All servers are now back online!

See you in the game and have fun!

The Hello Kitty Online team

The hotfix for the HKO International, US & Canada  servers has been successfully applied!  To see the complete list of changes, please click here.

See you in the game and have fun!

The Hello Kitty Online Team

The latest update was successfully applied and Hello Kitty Online is back up and running. Chocolate Harbour Rescue is now operational. Go to Sanrio Harbour to check out this nifty new charity event - click for event details!

Here are the release notes for this update. We hope you have fun!


The Hello Kitty Online Team

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