We are working to resolve a problem affecting the International and US & Canada servers that is causing client instability and issues on player farms. We are testing a solution and will be pushing out the fix as soon as possible.

Since the problem affects player farms, we recommend that you do not enter your farm until we are able to roll out the fix. Since some quests require fruits that can only be obtained from farms, our GMs will be trading these fruits to players who need them to complete quests.

Only players currently taking quests that require fruits will be eligible to trade for these fruits from a GM. To receive your fruits:

  1. Approach or send a private message to any of the GMs in-game.
  2. In order to make sure that you are really taking the quest, the GMs may ask you some random questions about the quest.
  3. The GM will trade you 30 pieces of the fruit you need for:
  • 1 seed (of the same kind of fruit that you need)
  • 1 unit of fertilizer
  • 3 water cans

We are sorry for the inconvenience caused by this. We will be posting updates on the situation so please check back often. If you have any questions, don’t hesitate to send us an email at onlinegame@hellokitty.com.

Thank you for your patience as we resolve this problem!

The Hello Kitty Online Team

7 Responses to “Server Issues: US & Canada, International – please read”


  1. Thanks so much! My friend is the one who reported it! Thanks for trying to fix it! I give you good luck!

    LoveDylan


  2. You guys could save people the trouble the fruit by just removing that quest!


  3. non ho capito bene cosa devo fare perchè ho appena installato il gioco, Vi ringrazio comunque Maura Petroncini


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