Great news! Hello Kitty Online (HKO) has officially launched in North America and Europe! Fans can now share their undying love for Hello Kitty with the Hello Kitty Online Premium Edition.

What’s more, you can now buy and spend Sanrio Cash Points! Visit the HKO web site and click on Shop to get started! You’ll be able to pick up many exciting things at the game’s item mall.

Hello Kitty Online Premium Edition

Hello Kitty Online Premium Edition

For the die-hard HKO fans, Sanrio Digital is offering a collectible Hello Kitty Online Premium Edition available at retailers across the U.S. and Canada. Hello Kitty Online Premium Edition comes in an adorable box dabbed in pink and black. The box includes:

  • $15 in Sanrio Cash Points, which can be used to buy premium items in the Item Mall!
  • Choice of one of four exclusive and adorable pets! Pick a loyal friend to accompany you on your adventures!
  • Hello Kitty Online game client on DVD
  • Full-color 82-paged Hello Kitty Online manual!
  • Hello Kitty Online collector’s postcards.

The Hello Kitty Online Premium Edition is available now at retailers across U.S. and Canada for $19.99, and will be coming soon to Europe! Hello Kitty Online game cards will launch at key retailers beginning in a few weeks’ time.

Read the retail launch press release here.

 

5x Loyalty Points

From August 24 to September 24, 2010, SanrioTown is boosting the Sanrio Loyalty Points (SLP) multiplier to 5x! This means that during this period you will get five times the normal amount of Loyalty Points each time you use SanrioTown’s free services, which includes blogging, uploading videos, and playing games. To see the full list of services that earn you Loyalty Points, visit this page.

Hi everyone!

We’ll be taking down the HKO International, US & Canada servers for some updates and bug fixes.  The servers will be down on August 24, 2010 02:30 EST (14:30 GMT+8).  The update will take around 2 hours to complete.

We have some cool things coming in this update so stay tuned for more information!

We will be taking down the HKO International, US & Canada  servers for some routine maintenance tasks.  The downtime will start on 22:00 August 22, 2010 EST (10:00 GMT +8) and should last about 2 hours.Sorry for the inconvenience and see you in-game!

Attention Hello Kitty fans:  Welcome Back Week starts today!  Get ready for new features, freebies and loads of fun!  This is the best time to return to HKO if you have been gone for a while.  Come back to the game, see what’s new and what’s coming soon, and join other players as they venture forth into the magical world of Hello Kitty Online!

Welcome Back Week runs from August 20, 2010. Read on to learn how you can benefit!


Item Giveaway Extravaganza!
From August 20 to August 26, 2010 (EST), log in to Hello Kitty Online at least once a day for four days and you will receive a Gold Sunbright Express Ticket! The ticket lets you travel to any Sunbright Express station (unlimited use for 12 days). Now you can get this valuable cash point item worth 165 cash points for free! Just make sure you log in once a day for at least four days during Welcome Back Week!

Item Mall and Sanrio Cash Points!

Starting August 24, 2010, players can purchase Sanrio Cash Points (SCP) and start shopping for the hottest items in the HKO Item Mall! You’ll be able to buy Sanrio Cash Points online directly from the Hello Kitty Online web site.

To learn more please go to http://www.hellokittyonline.com/shop/payments.

SLP Bonanza (August 24 to September 24, 2010)
From August 24 to September 24, 2010, SanrioTown is boosting the Sanrio Loyalty Points (SLP) multiplier to 5x! This means that during this period you will get five times the normal amount of Loyalty Points each time you use the SanrioTown’s free services, which includes blogging, uploading videos, and playing games. To see the full list of services that earn you Loyalty Points, visit this page.

New HKO launcher and game client: play on the server you want
HKO now allows you to access multiple regions using one game client! Once you have logged into the game with your SanrioTown email and password, you will see a new server selection screen: choose a Server based on your location and then select a World based on your language (if applicable). Available servers are:

  • International
  • US/Canada

Login to the game now to enjoy Welcome Back Week! If you haven’t downloaded the game yet, click here to get our new lightweight 143 MB playable installer, which lets you get started with the game while it downloads in the background.

If you have comments or questions, please email us at onlinegame@hellokitty.com! See you in the game!
  

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Good news everyone!

Players from the US & Canada and International servers will soon be able to purchase Sanrio Cash Points via Playspan’s payment portal.  These Sanrio Cash Points can be used to purchase cute and cool virtual items from Hello Kitty Online’s item mall.

Playspan is an industry leader in monetization solutions for more than 1000 online games, virtual worlds and social networks.  We’ll be announcing more updates on this real soon so stick around!  In the meantime, read-up on the coverage from TechCrunch.

Our GMs have been very busy these past few weeks in coming up with fun-filled and exciting events for everyone to enjoy.  Check out the coming events in the new GM Events Calendar page!

HKO GM Events Calendar screenshot

Note that all times are in Eastern Standard Time.   Events marked in red are for the US & Canada server while events marked in blue are for the International server.  

If you have any questions regarding the events, feel free to ask any of our friendly in-game GMs or send us an email at help@hellokittyonline.com. 

See you in-game!

We will be taking down the International, US & Canada servers on August 3, 2010, 04:45 EST (16:45 GMT +8) to apply a hotfix.  HKO will be offline for about 1 hour.

This hotfix will solve the server issues we have been experiencing the past few days and will fix the farm bug many players have been experiencing.

We would like to thank everyone again for their patience.

See you in-game!

Hello Kitty Online

We are working to resolve a problem affecting the International and US & Canada servers that is causing client instability and issues on player farms. We are testing a solution and will be pushing out the fix as soon as possible.

Since the problem affects player farms, we recommend that you do not enter your farm until we are able to roll out the fix. Since some quests require fruits that can only be obtained from farms, our GMs will be trading these fruits to players who need them to complete quests.

Only players currently taking quests that require fruits will be eligible to trade for these fruits from a GM. To receive your fruits:

  1. Approach or send a private message to any of the GMs in-game.
  2. In order to make sure that you are really taking the quest, the GMs may ask you some random questions about the quest.
  3. The GM will trade you 30 pieces of the fruit you need for:
  • 1 seed (of the same kind of fruit that you need)
  • 1 unit of fertilizer
  • 3 water cans

We are sorry for the inconvenience caused by this. We will be posting updates on the situation so please check back often. If you have any questions, don’t hesitate to send us an email at onlinegame@hellokitty.com.

Thank you for your patience as we resolve this problem!

The Hello Kitty Online Team

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