As of October 10, 2008 at 15:15 HKT, the server log-in problem has officially been resolved. Everything’s back to normal now, folks! That means all our Founders should now be able to log-in and enjoy the game. We apologize again for the recent technical problems, but we’ve now found the problem and will work hard to ensure that that particular issue won’t happen again.

We’d like to thank all our players who stuck with us as we worked to fix the problem, we appreciate your patience and understanding of the nature of this Beta stage. If you continue to experience problems, please feel free to email us at

We wish you all a fun and memorable Founders’ Beta!

Hello again avid readers! If you are one of our Founders, you should now be able to log-in to Hello Kitty Online. However, we are still investigating, running more tests and working on upgrades in order to fully fix the problem. While issues like this are not uncommon to Beta stages, we are still doing our best to make everything as enjoyable as possible for all of you. Again, we apologize for any inconvenience caused.

Now to unmask the culprit. The number of players who were trying to log-in at the same time even prior to the launch time was overwhelming, and quite a load for our log-in server as well. In fact, despite  the server issues, Sanrio Harbor was teeming with players!

We will keep you updated on future developments on this issue. For now, thank you again for your patience, and to those who have made it into the game, welcome to Founders’ Beta!

We’ve received reports of some users having trouble with the HKO Installer (Download Manager). Top Cats are scrambling  to reproduce the problems reported by our users and come up with a fix. Please bear with us whilst they are busy in the labs.

In the meantime, please continue to use your favourite BitTorrent client to download the game via the torrent link.

Don’t fret if you haven’t used a BitTorrent client, one our users iheartbadz wrote this awesome tutorial which gets one up to speed very quickly.

We apologise for the issues with our installer and hope to come back to you with another build soon.

Greetings to all our Founders! Our servers have encountered a minor problem, and our team is working hard to fully resolve the issue before the launch of the game to ensure that you all enjoy smooth gameplay once Founders’ Beta begins. Please be assured that we’re doing our best to fix the issue soonest, and we apologize for any inconvenience caused to our Founders.

Thank you for your continuing patience and understanding, and we cannot wait to be with you in-game. We’ve all got our thinking caps and working gloves on for this one, stay tuned!

If you’ve been having trouble downloading the Hello Kitty Online Founders’ Beta client via Torrent, worry not! As promised, we bring you the HKO Installer, through which you can easily download and install the game while enjoying a interactive Flash tutorial that we’ve made specially for you! We also have detailed instructions there if you should need them, so head on over to the Hello Kitty Online Download Center now!

Download the HKO Installer

Please remember, you cannot use the old Closed Beta client to log-in to Founders’ Beta, and you also cannot log-in to the game without a Founders’ Beta account. Don’t have one yet? Click here to find out how to apply! Hurry, because the Founders’ Beta is about to start. See you all there!

The Hello Kitty Online client is now up for download on the official HKO Download Center! Just follow the instructions there, and you will be one step closer to joining the fun in the HKO Founders’ Beta! The doors of Sanrio Land will open on October 8, 2008 at exactly 22:00 US Eastern Standard Time (Oct 9 - 10:00 in Hong Kong Time), so start downloading now!

Download the HKO Founders’ Beta Client!

For those who should have any trouble downloading through torrent, don’t fret. There will be a comprehensive HKO client installer up for direct download on October 8!

As the countdown continues, we are lining up more treats for all of you! First, there will be an exciting interactive tutorial up on that page very soon, so check back so you don’t miss out — you won’t regret it! See you in Founders’ Beta!

To all our HKO Founders who have been patiently waiting, here’s the date to watch out for! The instructions on downloading the game client will be posted on October 6, 2008! Don’t miss it!

HKO Client DL

On top of that, there will be some exciting developments and announcements made within the following days, so stay tuned!

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