Probably one of the best guides out there for starter players is rinsama’s blog.

Her guide for the Sanrio Harbour quest is very complete and an excellent beginners guide, see it here.

The other place to look is in the forums.

A problem with the HKO installer can result in a desktop shortcut for HKO that does not launch the game.  If your game won’t start, please run the Client Shortcut Hotfix and follow the instructions.


1.  Download and run the Client Shortcut Hotfix from the Hello Kitty Online Download Center.


2.  When the program runs, you will need to enter your HKO installation directory. The default is:

C:\Program Files\SanrioTown\Hello Kitty Online


Unless you installed your game to a non-default directory, the above will be correct. Click “Next” when done.

3.  Enter the Windows Start Menu folder where you want HKO to appear. The default is:

SanrioTown\Hello Kitty Online


If there is no need to change this entry. Click “Next” when done.

4. Review the settings and click “Install”.  The hotfix program will now update your game.


5. Click on “Finish” and your HKO installation should be updated and in working order.


Thank you for your support in helping us prepare the game for Open Beta and we are sorry for any inconvenience this may have caused you.  If you encounter problems with the game, please send us an email at with a description of what happened and we’ll be glad to help you.

See you in Hello Kitty Online!

Hello Kitty Online “Happy Hearts” Valentine’s Day Event
Hello Kitty MMORPG invites all players to rescue Cupid,
see enhancements"


Hong Kong – February 3, 2009: Sanrio Digital today announced that Hello Kitty Online will open to the public from February 14 to February 17, 2009, allowing new players to participate in the Valentine’s Day “Happy Hearts” event. To play, simply sign up to and start downloading the game client from All players will be able to log in to the game starting from February 14, 2009 20:00 (8pm) Eastern Standard Time.

The “Happy Hearts” event for Founders of Hello Kitty Online will run from February 12 to February 17, 2009. New players will be accepted from February 14 until the end of the event. Happy Hearts will feature exclusive new content and several enhancements to the game:

Special Valentine’s-themed quests
Valentine’s Day under threat! Cupid is missing and so are the romance and friendship of the season. It is up to players of HKO to save Valentine’s Day and prevent the collapse of the greeting card industry. Exclusive items will be awarded to the first players to complete the quest chain.

Improved user interface
User interface enhancements include a higher supported resolution, movable windows, re-sizable chat box, and an improvement to the local area map.

Revamped farming system
The new HKO farming system introduces 8 new and unique farm types while allowing players to participate in cooperative farming. Day cycles and related effects on your plants have been implemented. Plant growth times have been adjusted.

Keyword chat filter
The new chat filter blocks offensive language from private and public chat to ensure a safer and more enjoyable gaming experience for players.

HKO Founders will be able to log in the game on February 12, 2009 at exactly 22:00 EST.  All Sanriotown members will be able to log in from February 14, 2009 at exactly 20:00 (8pm) Eastern Standard Time.  The event will end on February 17, 2009 at 23:59 EST after which Hello Kitty Online will be taken down for further work. To play, users must sign up for a free account at and download the HKO game client from

About Hello Kitty Online
Hello Kitty Online, developed by Sanrio Digital, is the official Massively Multiplayer Online Role-Playing Game (MMORPG) of Hello Kitty and friends, and the first MMORPG to integrate social networking web services into the game experience. In addition to standard features such as customizable avatars, guilds, skill systems, and player economy, Hello Kitty Online offers a social networking platform including blogs, video sharing, and email services. For more information please visit

About Sanrio Digital
Sanrio Digital is a joint venture between Typhoon Games (HK) Ltd. and Sanrio Co. Ltd. Sanrio Digital is responsible for the expansion of Sanrio intellectual property assets into various digital and online media, leveraging an extensive library of original material that includes world-famous brands such as Hello Kitty, Badtz Maru, My Melody, and others. For more information please visit

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