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Sanriotown News

SanrioTown Maintenance on February 1

To our beloved SanrioTownsfolk,

We would like to inform you that SanrioTown will be undergoing maintenance today, February 1, from 4 AM to 11 AM UTC to improve the website’s performance and stability. During this time, the website will be inaccessible.

We’re sorry for the inconvenience!

30 Responses to “SanrioTown Maintenance on February 1”

  1. Rosie Hirst Says:

    My contacts on my email account have been erased???

  2. Melissa Says:

    Email still not working it’s past the update time! Everytime you update I don’t get any of my daily emails. I literally get no emails that day it happened recently.

  3. 抹茶蛙 Says:

    您好,我一直無法順利登入,每次只要登入,系統就把我踢出去,我的帳號與密碼都沒錯啊!可以幫我查原因嗎?3Q!

  4. Ho Shuk Chign Says:

    Hi,
    I can not login to my e-mail account from 1/2/2018 till now. Is there any problem?

  5. Bernard Says:

    My mailbox is not accessible after the scheduled maintenance

  6. Cindy Fan Says:

    I was failed to enter my e-mail account since yesterday, I need to receive an important document. Please help!

  7. Jun Says:

    My e-mail still can’t work, when can I use the e-mail?

  8. Vanessa Malott Says:

    What is going on with email? Why no updates since yesterday? I’m waiting for important documents and still can’t access my email account. When will it be up and running again?

  9. Karen Says:

    I cant get into my email. I log on and I get in and when I press check mail it tells me my session has expired. I re-entered and the same thing happened. My sisters email account is working fine. Not sure why mine is not working.

  10. 勇者プクリン Says:

    自分のメールアカウントにはまだアクセスできません。
    いったいどうなっているのでしょうか?もしかしたら障害が発生しているのでしょうか?

  11. Ven Says:

    Hi there I’m In Australia and it is now February 3rd 11.30am. You said the site is under maintenance since 1st. I still can’t log in.. How long will this maintenance take? Pls contact me on the alternate email provided

  12. Ven Says:

    Hi there I’m In Australia and it is now February 3rd 11.30am. You said the site is under maintenance since 1st. I still can’t log in.. How long will this maintenance take? Pls contact me on the alternate email provided

  13. Ven Says:

    Hi there I’m In Australia and it is now February 3rd 11.30am. You said the site is under maintenance since 1st. I still can’t log in.. How long will this maintenance take? Pls contact me on the alternate email provided

  14. hanna_finnila:hellokitty.com Says:

    I can´t access my mail either! And it´s already 3t of February and inbox hasn´t worked since the update/maintenance. Any answer on WHEN should be working again? This is my only e-mail account and would need to access it. Does anyone on Sanriotown even read these, since no replys?

  15. Debbie Sheringham Says:

    I cannot access my mymelody email. Anyone sending an email to that address is receiving a bounced message. I need this to be working asap as it is my main email account. Thank you.

  16. Debbie Sheringham Says:

    I cannot access my mymelody email. Anyone sending an email to that address is receiving a bounced message. I need this to be working asap as it is my main email account. Thank you.

  17. Debbie Sheringham Says:

    I cannot access my mymelody email. Anyone sending an email to that address is receiving a bounced message. I need this to be working asap as it is my main email account. Thank you.

  18. Kini Says:

    Same here… can’t check emails at all !! I could login but after that, when I clicked the “check mail” icon, it kept refreshing on the same page. So inconvenient, pls kindly fix it ! pls reply me by my alternate email provided, thx.

  19. Chrystabelle Says:

    It says failed log in for my hellokitty email come on this is so unprofessional! I have work emails and shipping emails I need to access my email!

  20. barker Says:

    Is there anyone there? Better question anyone competent and responsible there?
    Maintenance is to preserve and keep functional equipment or systems not to be destructive as has happened fron the 1 February maintenance shutdown. If we were on an ocean liner we would never reach port. The performance is something to be truly ashamed of.
    Let’s have an honest response Is Sanriotown capable of and committed to providing a reliable e-mail service or should we look at ourselves in the mirror and say stop being stupid and move on?

  21. Sa Says:

    My mailbox is not accessible after the scheduled maintenance

  22. chive Says:

    You can email the owner of the site domain-admin@outblaze.com

  23. Kat Says:

    Hello - since the maintenance day I still cannot log into my email. I see many people have the same problem and have brought it up to you in many ways. I have been unable to find a response from your site addressing this issue. What is being done??? You have to be aware of the problem!

  24. Roberta Says:

    I just can’t log into my accounts kuririnmail.com and mymelody.com since february 1. PLEASE HELP ME

  25. Jun Says:

    Can you let me when will fix the problem?
    When can I use my mail ?

  26. Caca Says:

    有人能用這裡的EMAIL戶口嗎?已經不能用幾天了,怎麼辦?

  27. Sanrio Town Says:

    Hi everyone,

    We’re aware that some of our users are encountering problems fetching their incoming emails. We have figured out a fix but we need to wait 24 hours for it to fully take effect.

    We’re sorry for the inconvenience.

  28. carol ho Says:

    Hi I’m in U.S.A I can not login my email account almost three,please help,thans

  29. Cindy Wong Says:

    I cannot access my account since Feb and please provide the latest website link ( any change after maintenance ? ) to my gmail account as follow :

    cindyllwong28@gmail.com

    Please reply !

  30. Cindy Wong Says:

    Please feedback to my account error asap

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