• August 2010
    M T W T F S S
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Need help in-game?  Our friendly in-game GMs will be glad to assist you!  Check out the GM schedule below to find out whom to look for every time you go online.


Hello everyone!

We’d like to welcome the first batch of new Hello Kitty Online Game Assistants!

HKO-US/Canada server








Aside from helping players in-game, Game Assistants will also help GMs to run daily GM events on their respective servers. Please note that Game Assistants are not GMs, they do not have GM powers or special status, and they do not represent Sanrio Digital. Game Assistants are player volunteers who invest their time to help make the game better for everyone else, so please be nice to them!

Congratulations to the new Game Assistants and see you all in the game!

The Hello Kitty Online team

Attention Hello Kitty fans:  Welcome Back Week starts today!  Get ready for new features, freebies and loads of fun!  This is the best time to return to HKO if you have been gone for a while.  Come back to the game, see what’s new and what’s coming soon, and join other players as they venture forth into the magical world of Hello Kitty Online!

Welcome Back Week runs from August 20, 2010. Read on to learn how you can benefit!

Item Giveaway Extravaganza!
From August 20 to August 26, 2010 (EST), log in to Hello Kitty Online at least once a day for four days and you will receive a Gold Sunbright Express Ticket! The ticket lets you travel to any Sunbright Express station (unlimited use for 12 days). Now you can get this valuable cash point item worth 165 cash points for free! Just make sure you log in once a day for at least four days during Welcome Back Week!

Item Mall and Sanrio Cash Points!
Starting August 24, 2010, players can purchase Sanrio Cash Points (SCP) and start shopping for the hottest items in the HKO Item Mall! You’ll be able to buy Sanrio Cash Points online directly from the Hello Kitty Online web site.

To learn more please go to http://www.hellokittyonline.com/shop/payments.

SLP Bonanza (August 24 to September 24, 2010)
From August 24 to September 24, 2010, SanrioTown is boosting the Sanrio Loyalty Points (SLP) multiplier to 5x! This means that during this period you will get five times the normal amount of Loyalty Points each time you use the SanrioTown’s free services, which includes blogging, uploading videos, and playing games. To see the full list of services that earn you Loyalty Points, visit this page.

New HKO launcher and game client: play on the server you want
HKO now allows you to access multiple regions using one game client! Once you have logged into the game with your SanrioTown email and password, you will see a new server selection screen: choose a Server based on your location and then select a World based on your language (if applicable). Available servers are:

  • International
  • US/Canada

Login to the game now to enjoy Welcome Back Week! If you haven’t downloaded the game yet, click here to get our new lightweight 143 MB playable installer, which lets you get started with the game while it downloads in the background.

If you have comments or questions, please email us at  onlinegame@hellokitty.com ! See you in the game!

We are working to resolve a problem affecting the International and US & Canada servers that is causing client instability and issues on player farms. We are testing a solution and will be pushing out the fix as soon as possible.

Since the problem affects player farms, we recommend that you do not enter your farm until we are able to roll out the fix. Since some quests require fruits that can only be obtained from farms, our GMs will be trading these fruits to players who need them to complete quests.

Only players currently taking quests that require fruits will be eligible to trade for these fruits from a GM. To receive your fruits:

  1. Approach or send a private message to any of the GMs in-game. 
  2. In order to make sure that you are really taking the quest, the GMs may ask you some random questions about the quest. 
  3. The GM will trade you 30 pieces of the fruit you need for: 

  • 1 seed (of the same kind of fruit that you need) 
  • 1 unit of fertilizer 
  • 3 water cans

We are sorry for the inconvenience caused by this. We will be posting updates on the situation so please check back often. If you have any questions, don’t hesitate to send us an email at onlinegame@hellokitty.com.

Thank you for your patience as we resolve this problem!

The Hello Kitty Online Team

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