Greetings everyone! There has been a problem on the SanrioTown database last week but fortunately it was resolved. However, as a result, some issues have arisen, namely the following:

1. Users who have registered for a NEW SanrioTown account since March 10 will NEED TO RE-CREATE their accounts.

2. Users who had recently connected their SanrioTown accounts to their Facebook accounts using the Hello Kitty Online app or SanrioTown app will HAVE TO RE-CONNECT them.

3. New users that have purchased Sanrio Cash Points (SCPs) MUST RE-CREATE their accounts using the EXACT SAME USERNAME and DOMAIN (, or in order to recover their SCPs.

If you have any problems or concerns, please don’t hesitate to contact us at any of the following:

We’re very sorry for the inconvenience caused and hope for your kind understanding. Thank you very much and enjoy using SanrioTown’s services!

One Response to “Account Issues”

  1. awwww. thats sad

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