• January 2011
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SanrioTown and Hello Kitty Online will be having a maintenance today (January 26, 2011) to perform upgrades. It will start anytime between 1:00 a.m. - 4:00 a.m. EST (2:00 p.m. - 5:00 p.m. GMT + 8:00) and is expected to last for 30 minutes.

The following services will be affected:

HKO Website
HKO Facebook app
HKO Wiki
Sign-up/Log-in to SanrioTown and HKO
Payments Service

During the downtime, players will not be able to sign-up or log-in to either HKO or SanrioTown. However, players already in-game before the downtime will be able to continue playing. We are very sorry for the inconvenience. Thank you and enjoy using SanrioTown’s services!

New Sanrio goodies are now available at the “Download” section! Start the new year with a bang by using these freebies. From calendars to wallpapers, we’ve got them all! Just log-in to start downloading your own now. Here are just some examples:

Oh also if you don’t have a SanrioTown account yet you can register for free by clicking here. Go get them now!

Hello SanrioTown users,

Very good news for everyone, this is what you all have been waiting for! We’re sorry it took this long. As promised we have now finished updating and migrating the e-mail system of SanrioTown. You now have a bigger and better mailbox – storage capacity is now 1 GB and you should now have ALL your old e-mails back in their respective folders. Also, please note that you no longer receive SLPs when you send e-mails, but you can still earn them by using other SanrioTown services. For more information regarding SLPs you can read about it here:


We hope that this upgrade will better meet your e-mailing needs. Thank you for your unwavering support and continued usage of our services! If you have any questions or encounter any problems please don’t hesitate to send us an e-mail at support@hellokitty.com.



Good news Sanrio fans! The website has been revamped, you can now view again your SLPs (Sanrio Loyalty Points) once you log-in your account. Now you don’t have to click the “Game Online Profile” tab or choose the “Item Mall” in Hello Kitty Online just to check your SLPs.

Thank you for your continued support to SanrioTown and cheers to a new year!

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