ico_sanrio01 Hello SanrioTown Users! We would like to inform you that SanrioTown’s email system is being upgraded and redesigned so that we are able to serve you better. Below are some of the changes that will take effect with the new system:

1.    The mailbox are upgraded to 1GB and all your emails will be kept and well maintained with the system upgrade;

2.    It will take up to 1 month to migrate all mail data. During this period, there’s a chance that you are not able to see your old emails, but we guarantee that they will reappear in your email folders at a later time.


3.    You will no longer receive Sanrio Loyalty Points when you send emails owing to the new system restriction, but you are still able to earn SLP by using other SanrioTown services.

We hope to give you a more efficient and easy-to-use email service after this update. Thank you for your support and for using SanrioTown services!
If you want have any questions about the update, please contact support@hellokitty.com.

The SanrioTown Team

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