Azog
(http://blog.hellokitty.com/azog)
Hige sceal þe heardra, heorte þe cenre, mod sceal þe mare, þe ure mægen lytlað.
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Draconian enforcement

What’s with Aeria and their Draconian enforcement of “the rules”? Apparently, several accounts were blocked with little or no explanation:

http://basicktforum01.sanriotown.com/scripts/mb2/mb2.cgi?rm=show_topic&period=0&topic_id=40701

And there are similar postings over at aeria forums and on their shoutbox.

According to the posters, they were disconnected immediately after their “infractions” and then perma-banned. If that is the case, there must have been a GM monitoring at that moment.

Whatever happened to warning people?

I know HKO has a “jail” where players can’t talk, PM or even emote. Why not try to pull them there and explain to them what they did wrong?

When I asked about this, here is the response:

banning-grounds.jpg

So they’ll basically ban you, no reason given, no explanations, no warnings. And it even sounds like you have no chance of you ever getting a “stay of execution”.

Nice. Now any time I get disconnected, I wonder if I’ve been banned yet.

Wonder how Gloot.net is doing with their launch?

This entry was posted on Monday, September 7th, 2009 at 6:22 am and is filed under HKO. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

4 Responses to “Draconian enforcement”

  1. kitty_kyline:hellokitty.com Says:
    September 7th, 2009 at 7:39 pm

    Help,
    My account was blocked. (posted the issue at my blog). Do you know how to unblock it or who do I have to talk to? It was my first day at HKO and was so happy playing while this happened.

    Thanks

  2. iheartbadtz Says:
    September 8th, 2009 at 10:00 pm

    Wait, is this serious? What’s up with that? Kinda makes me glad I’m not playing on Aeria (yet), since I usually end up saying asterisks without meaning to. Urgh.

  3. MorningBell Says:
    September 9th, 2009 at 11:13 am

    Hi Azog - It has come to my attention that this is a major issue. We are currently reviewing our policy so that we can address this. In the meantime, if you or anyone you know is having issues with their account, we suggest you submit a request ticket here: www.aeriagames.com/contact. Be sure to include your character name and SanrioTown email on the form.

  4. MorningBell Says:
    September 10th, 2009 at 1:30 pm

    We’ve updated the rules. You will be warned before you are banned in game. If you are warned and continue to break the rules, you will be sent to the time out room.We want to keep HKO a safe and fun environment for everyone.

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